The user journey
22 Feb, 2009 | Written by Frank Carver | under Information
User interface design is more than just screen design, it is about the journey the user takes to accomplish their goals. Remembering that could have saved this particular organisation a lot of money.
Marc McNeill keeps an eye on the business impact of usability, in particular the difference between interface design and interaction design. The user journey | dancingmango.
For years Frank Carver has been paying attention to the strange world of convergent technology. During that time he has discussed and researched broad subject areas, come to some surprising conclusions, produced and distributed digital media, scattered ideas and opinions like sparks from a firework, and above all consulted for businesses both large and small to help develop and deploy successful systems, services, and products in this highly complex arena.
